SupportMagic is an on-demand customer interaction management solution that enables companies to deliver an exceptional customer experience. SupportMagic's multi-channel communication platform integrates Live Chat, email management (tickets), troubleshooter, and knowledgebase technology to manage online sales and customer support.
SupportMagic helps SMB's to:
Enhance customer experience and retention
Foster self-service adoption
Reduce escalations, field visits, and service costs
Increase sales through up-sell and cross-sell in service interactions
What sets us aside from other CRM/CIM solutions:
An intuitive user-interface that helps in keeping the learning curve short
Fanatical support focused on customer success
Get started in 24 hrs. Nothing to download OR install.
Enterprise tools for small business, minus the cost!
